Dear Valued Customers,

Please be informed that during the implementation of Work from Home (WFH) arrangements due to the West Asia conflict, the operating hours for the MDA Customer Service Counter are as follows:

Effective Date:
Starting 15 April 2026 (Wednesday)

Operating Days:
• Monday – Open
• Friday – Open
• Tuesday, Wednesday & Thursday – Closed

Operating Hours:

Monday:
8:30 AM – 5:00 PM
(Break: 1:00 PM – 2:00 PM)

Friday:
8:30 AM – 5:00 PM
(Break: 12:15 PM – 2:45 PM)

We apologise for any inconvenience caused and appreciate your understanding during this period.

For further enquiries, please contact:
Tel No: +603-8230 0346
Website: www.mda.gov.my

Thank you.